Account & Data Deletion
Last updated: August 2026This page explains how to request deletion of your Identity:CreatorOS account and all associated data. We honour deletion requests within 30 days.
How to request deletion
Step 1 — Send an email
Send an email to devanddeadlifts@gmail.com with the subject line "Account Deletion Request — Identity:CreatorOS".
Step 2 — Include your account email
In the body of the email, include the email address you used to sign in to Identity:CreatorOS. This is how we verify the request and locate your account.
Step 3 — We confirm and delete
We will confirm receipt within 2 business days. Your account and all associated data will be permanently deleted within 30 days of confirmation. You will receive a final email once deletion is complete.
What data is deleted
When you request account deletion, the following data is permanently and irreversibly removed:
| Category | Data deleted |
|---|---|
| Account | Email address, password hash, user profile (display name, avatar, preferences) |
| Projects & content | All projects, scripts, hooks, ideas, voice note transcripts, editor templates, and edit timelines |
| Platform connections | Linked YouTube (and Instagram / Facebook if connected), OAuth tokens, channel IDs, and cached statistics |
| Analytics data | Platform stats snapshots, AI usage records, adherence scores, and NPS feedback |
| Deals & receipts | Marketplace Deals, Pitch records, Deliverables, and UPI receipt rows (amount, reference, timestamps) |
| Social features | Cohort memberships, submissions, sessions, blessing relationships, and Telegram links |
| Media kit | Public media kit page, slug, profile data, and uploaded avatars |
| Uploaded files | All files in cloud storage: avatars, video renders, audio recordings, and B-roll assets |
| Local cache | Uninstalling the app removes all local Hive data (cached videos, drafts, settings, waveforms) |
What may be retained
The following data may be retained after deletion for legal, security, or operational reasons:
| Category | Retention reason | Period |
|---|---|---|
| Anonymised analytics | Contains no PII — PostHog events contain only an anonymous user ID | Up to 12 months |
| Crash reports | Technical error logs with no personal information | Up to 90 days |
| Email records | Transactional emails retained for legal compliance | Up to 12 months |
The retained data above contains no personal identifiable information. Your email, name, content, and all account-linked data are fully deleted.
Data we never had
- No cards — we never collect card numbers or UPI PINs. UPI receipts on your account delete with it
- No third-party trackers — No Google Analytics, Facebook pixel, or ad-tech
- No content training — Your projects and scripts are never used to train AI models
Questions?
For any privacy or deletion questions, email devanddeadlifts@gmail.com.